About
We see more than the website.
Credentials
- Enterprise transformation
- Background — large-scale change programmes, not agency side projects
- Professional services, retail & pet services
- Sectors most recently served
- Finance, operations, technology, change
- Disciplines covered in a single engagement
- Founder-led SMEs
- Typical engagement scale — established businesses ready to grow
Founded and led by Sarah-Jane Lewis.
Velvet Giraffe was created from a simple observation: most businesses don’t need more technology. They need their technology, processes and customer experience to work together better.
My background is in transforming businesses — finance, operations, technology, processes, automation and organisational change. That means I approach digital projects differently.
I don’t start by asking what colour the website should be. I start with questions like:
- How do customers find you?
- Why do they choose you?
- Where do enquiries go?
- How quickly are they followed up?
- What gets manually rekeyed?
- Where are customers dropping out?
- What do you know about what's actually driving revenue?
Then we work out what technology should do about it.
Background
- Business transformation
- Operational improvement
- Finance
- SaaS
- Governance
- Process design
- Automation
- Technology-enabled change
- Operating models
- Programme delivery
- Commercial performance
AI and modern tooling have made sophisticated digital capability affordable for smaller businesses. The expertise still decides what should actually be built.
FAQ