Is a portal only for large businesses?

No. Modern tooling has made this affordable for SMEs — that's precisely the shift Velvet Giraffe exists to take advantage of.

How is customer data protected?

Access controls, encryption in transit, sensible retention and UK GDPR-aligned handling are designed in from the start.

Work smarter

A portal turns a website into a service. Customers manage their own bookings, records and documents; you stop answering the same questions by email.

Self-service experiences that reduce admin and increase retention.

Secure sign-in with the right access for the right people.

Customer, pet, property, project or case records structured properly.

Self-service scheduling, rescheduling and reminders.

Proposals, invoices and files where customers can find them.

Pay, deposit and subscribe within the portal.

Status and progress presented clearly.

Typical deliverables

Scope is confirmed after a conversation — this is the shape of the work.

FAQ